The 10 Best Revenue Cycle Management Solution Providers 2018 Cycle Management Final File optimize | Page 22

BillingTree
Enhancing the Patient Payment Process
with Avant-Garde Solutions
T
he landscape of healthcare is
changing, and for better. The
term- ‘Positive Disruptive
Innovation’ has made the healthcare
providers committed to improving the
quality of healthcare solutions while
effectively reducing the costs involved.
For balancing this financial curve,
value-based, state-of-the-art RCM has
become a thing of prime importance. A
company focused on technological
innovation in payment processing to
render state-of-the-art billing solutions
to the healthcare industry is
BillingTree. It is a leader of payment
solutions for the new age. Through its
technology-driven suite of products
and services, the company empowers
organizations to increase their
efficiency and decrease the costs of
accepting payments and
patient/consumer communications,
while adhering to the most stringent
compliance regulations.
Headquartered in Phoenix, Arizona,
BillingTree was established to meet the
market’s growing demand for a
vertically-focused provider of
integrated payments solutions. Today,
it is the leading provider of these
solutions to the Healthcare, ARM,
Property Management, B2B, and
Financial Services industry verticals.
Journeying to the Top
Incepted in 2003, BillingTree has
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| December 2018 |
witnessed constant and spectacular
growth over the years. Initially, it was
founded mainly as a sales and
marketing company with ACH
processing. Later, it developed the
business model of integration with an
ARM software package beginning with
CR Software. Within a few years, it
added credit card processing, offering
its customers an easier, more secure,
faster, and cost-effective payment-
processing solution. With the
announcement of the integration of
new digital payment solutions
including CareView into its suite in
2018, BillingTree has journeyed to
become a leading a fintech innovator.
The testimony to its incredible growth
in innovation is its Payrazr that offers
its customers comprehensive, in-house
developed payment solutions and
CareView Patient Hub.
The Perfectly Designed Suite
The BillingTree’s CareView HUB is a
suite of sophisticated features and
services designed to rapidly
communicate and accurately capture
healthcare-focused patient payments
securely through multiple channels.
It empowers the patients with the
ability to make a quick, one-time
payment against an outstanding bill.
They can also enroll their credentials
for a more enriching portal-based
account management experience where
they can view statements, setup
payment plans, view payment history,
and save virtual wallets. Moreover,
with CareView HUB, patients can pay
at the point of care with their
credit/debit/FSA/HSA card or via cash
and check, further enhancing the
channels and methods of payment
available. It also supports SMS
notifications and mobile text-to-pay
along with inbound Interactive Voice
Response (IVR) to check balances and
make payments over the telephone.
Additionally, for the practitioner, this
suite allows customer service agents to
have a full range of always-on features
to capture payments and obtain
advanced reporting of transaction
activity. It also supports fully
customizable data integration within
every leading healthcare practice
management system. If the healthcare
practice doesn’t have its own merchant
account to accept credit cards or
eChecks, BillingTree offers these with
a fast turnaround - getting any practice
up and running on the CareView HUB
quickly.
“Insurer payments are only part of
today’s healthcare revenue cycle. In a
world of copays and rising deductibles,
nearly every healthcare encounter now
requires some type of patient payment.
That’s why BillingTree’s CareView
solutions are designed to ensure that