The 10 Best Revenue Cycle Management Solution Providers 2018 Cycle Management Final File optimize | Page 20

“A partnership with
Greenway Health
gives your practice
full insight into its
financial standing,
and proactive service
from an expertly
trained staff”
software were recognized for “a true
partnership, transparency of financials,
expertly trained staff and proactive
service.”
Greenway has more than 15 years of
extensive experience in revenue cycle
management and optimizing billing
processes, which enables the team to
apply deep expertise in order to
efficiently maximize revenue potential.
Also, with a key focus on data analysis
and metric performance with over 85%
of customer excelling beyond RCM
industry benchmarks, the firm
improves revenue generation. Adding
to this is its dedicated team with
ongoing communication and
transparency, which is often cited by its
customers as an extension of their own
teams.
A Valued Partner: Helping
Healthcare Practices Achieve Their
Goals
One of Greenway’s prestigious clients,
Dr. Ernesto Gomez with Mesa
OB/GYN states, “If Greenway Revenue
Services had not come into my life, I
don’t think I’d be in private practice
today.” GRS educated his billing staff
on claim practices and helped update
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| December 2018 |
their processes to improve efficiency.
The front office staff was trained to
improve accuracy on in-take and
collecting patient payments. Mesa
OB/GYN has doubled its average
reimbursement per encounter;
improved days in A/R from 54 to 36;
grew payments in 60 days to 72
percent. Dr. Gomez only receives 10
percent less revenue than when it had
twice as many providers and
contributes that adds to the success of
his partnership with GRS. management solution received the top
KLAS rating for Ambulatory Revenue
Cycle Management Services among
small clinics in the 2017 Ambulatory
Revenue Cycle Management Services
report. It was also honored with 2015
Enabling Technology Leadership
Award for the U.S. Ambulatory
Electronic Health Record Market by
the consulting firm Frost & Sullivan.
Valley Day and Night, a five-location
practice in southern Texas, is another
happy Greenway customer. It provides
affordable, reliable quality care to
about 15,000 patients each month.
Upon partnering with GRS, the
company uncovered $1 million in
uncollected revenue, down-coding
visits and opportunities to train internal
staff on new billing procedures and
improved processes. The key outcomes
of this partnership include decreasing
denial trends from $100,000 to nearly
$19,000 per month; decreasing days in
A/R 75% from 142 days to 36 days;
and the accessibility to the GRS team
for guidance that also opened new
doors to additional efficiencies in the
practice. Melissa Jareño, Chief
Operating Officer of Valley Day and
Night states, “I am able to focus on
efficiencies because I am no longer
worried and focused so much on
billing and fighting to bring in every
dollar while fearing that my billing
department was having trouble keeping
up with the workload, and keeping up
to date on billing challenges.” The average revenue improvement
seen by the company’s practices after
switching to GRS is 6%. Moreover, net
collections average 97% for those who
partner with GRS. This is a true
testament to how GRS helps practices
simplify billing and identify new
revenue opportunities while also
providing the consultation, expertise
and resources practices need to achieve
their financial goals. Moving forward,
Greenway plans to continue meeting
the needs of its customers in the
evolving healthcare landscape,
providing tools and solutions their
customers need to achieve success with
value-based care.
Apart from the success stories of its
clients, Greenway has also received
several awards and recognitions.
Greenway’s revenue cycle
Future Roadmap: What’s Ahead for
Greenway Health
“Improving healthcare
is at the heart
of our work.
We help you
turn data and
insights into action,
so you can
fit life-saving care
into real life”