The 10 Best Rehabilitation Centers to Watch in 2019 The 10 Best Rehabilitation Centers to Watch in 201 | Page 45

10 The Best Rehabilitation Centers to Watch acquiring everyday life skills, including assistance with tasks as simple as paying bills. The robust treatment team at the center possesses an array of qualities and strengths which allows them to provide hands on and immersed, specialized treatment with each client. Upon asking more about the team, Brown said, “Our 2-to-1 ratio helps clients get the quality care that they need and deserve. I feel like I have a family, not just employees. We are a unified clinical and medical team that truly cares about our clients and their success.” Abiding Laws and Following Ethical Guidelines Solution Based Treatment and Detox has collaborated with certified partners to stay up-to-date with the newest and “ “ We are a unified clinical and medical team that truly cares about our clients and their success. most current requirements of all governing bodies. The center has designated employees in place to deliver proper compliance at all times in all locations. The center recognizes and abides by all state, Federal, Joint Commission, and IMS (Incidental Medical Services) standards of practice. The center has a multifaceted approach to ensure a multitude of individuals are involved in delivering a compliant and Ethically Operated treatment facility. Astounding Customer Satisfaction Approach On asking him about the exceptional customer experience, Brown said, “The most spectacular experience is the change and hope in the eyes of each of our clients. A client will come in broken, beaten, discouraged, and hopeless. After being shown love, compassion, and empathy, something changes; our client’s eyes begin to light up. This change in the client’s eyes is something that cannot be articulated words. We get to witness a first-hand miracle that families have prayed for, such as, ‘Please god, give me my child back,’ or ‘Please lord I just want my wife back.’ This is our team’s most beautiful gift that they receive from working for Solutions Based Treatment and Detox.” Further, he adds, “I measure success when a client returns to my office a year later with his/her family still clean and sober, and shakes my hand and says thank you. To me, that is true satisfaction.” Overcoming Different Mindsets and Challenges Solution Based Treatment and Detox believes that each and every patient that walks through its doors is a different being that has endured different pains, traumas, and experiences. At Solution Based Treatment and Detox, the treatment that they need to change their lives is tailored to fit them and their personal goals. The center believes that it is pertinent to have a very specific and personal program for each client to help them reach sobriety with success. At the center, every team member communicates to ensure the patient gets the individualized help they are desperately asking for. Team members are in place and accessible to clients, each having specific skill sets and training to assist in working thought various types of trauma. Website:www.sbtandd.com |April 2019| 43