Texans Game Day Newsletter 9 Dec 17th Houston_Digital | Page 10

game details + entertainment
Prohibited item reminders:
• All bags with the exception of a small
hand-sized clutch (4.5” x 6.5”) or clear
bag no larger than 12” x 6” x 12”
• Banners or signs larger than 3 feet by
2 feet
• Cameras with detachable lenses or lenses
longer than six inches
• Coolers or containers, including cans,
cups (except 2017 souvenir cup purchased
in-stadium), bottles (including misting
fans) and beverages from outside the
stadium.
GUEST SERVICES
Need assistance on game day? The guest
services team is here to help.
To ask a question or seek assistance with a
problem or issue:
• Locate your nearest usher, security guard,
police offi cer or guest services team member.
• Visit any of the guest services booths
located on the main concourse outside
sections 223, 244 and 202; in the upper
concourses outside sections 410 and
436; and in the US Assure Clubs on the
ground level and immediately outside
of the elevator on the lower and upper
levels.
• Text “ASSIST” followed by the location
and a brief description of the issue to
58154. Texting is also available in the
parking lots beginning two hours prior
to kickoff and one hour post-game.
Looking to provide feedback regarding
your game experience?
If you have a question or concern and would
like to provide feedback following the game,
you may do so in any of the following three
ways:
• Pick up a guest comment card from
any guest services booth and mail it
to Jacksonville Jaguars, ATTN: Guest
Services, One EverBank Field Drive,
Jacksonville, FL 32202
• Call the Jaguars ticket offi ce at (904)
633-2000 (option ‘1’) Monday through
Friday from 9 a.m. to 5 p.m.
• Visit jaguars.com/myexperience and
click on the “general feedback” link
If you plan on purchasing an alcoholic
beverage at the game, please make sure
you have your proof of age identifi cation
with you. In accordance with the NFL’s Best
Practices for Fan Conduct, age identifi cation
must be presented by everyone purchasing
an alcoholic beverage.
ALCOHOL POLICY REMINDERS
For the safety of all guests, Delaware North
has implemented the following alcohol
service policy at EverBank Field:
• Vertical drivers licenses from any state
will NOT be accepted as a valid for of ID
• Valid vertical military ID cards will be
accepted
• All persons who order alcohol will have their
ID checked each time they order alcohol
• No person will receive more than two
alcoholic beverages per ID presented at
time of purchase
• Each double cocktail counts as two (not
one) drinks
View the complete 2017 Fan Guide for more
information.
PLAY THE MOST VALUABLE POSITION IN
THE NFL: DESIGNATED DRIVER
Designated drivers are the ones who get fans
home from the game safe and sound. That’s
why the Jaguars and Mothers Against Drunk
Driving (MADD) urge everyone to plan ahead
by designated a non-drinking driver. Then
you – and everybody with you – can relax
and enjoy the game.
Make the pledge at the Good Sport
Designated Driver booth located inside the
stadium on the main concourse near section
123. All designated drivers who sign up
will be entered into a drawing to win a Bud