TEST SPIN Selling by Neil Rackham | Page 3

N – Need-payoff What benefit do you see in (eliminating current problem)? Payoff questions If you could easily solve (identified problem) how would that help you achieve your current goals? If you could save time on (current situation), how would that help you? What could you do with the extra time you have saved? Would (eliminating current problem) save you money? Why is (action that accomplishes goal) important to you? Referrals 1. Increase your number of buyers/clients/prospects Break even upfront Strategic Alliances Acquiring qualified lists combinations 3 ways to grow your business (Jay Abraham) 2. Getting clients to ethically increase their average purchase transaction value Bundling products and services together increasing prices changing your profile of your products and services Offering greater or larger units of purchase 3. Increasing transaction frequency (Get more utilization out of the relationship) - % - Develop a backend line of products and services Lifetime client value