Test Drive | Page 4

SOLVING THE DIGITAL DIVIDE “Charlotte is at an opportune moment to define itself and show it can be inclusive with economic growth and social mobility. Instead of crafting the path forward for a particular few, rather being intentional and deliberate about how to bridge that gap. I see events like City Jam as the harbinger for change.” -Terik Tidwell, “City Jam was a good reminder that there are many constituents in Charlotte--old, young, different ethnic backgrounds, different neighborhoods, different willingness to adapt to technology--and we’ve got to design for all of them.” -Susan McDonough, Community Member. At #CityJamCLT, subject matter experts, citizens, and organizational representatives gathered for 48 hours to address digital literacy and inclusion. The event centered around four themes: - The quantified self - Basic skills - Digital communication - Isolation & loneliness Director of STEM Innovation, Johnson C. Smith University JUDITH: “This neighborhood has been my home for over 40yrs, but I don’t like how it has changed. I feel powerless.” At #CityJamCLT, jammers formed teams based on their desire to come up with a solutions around a theme, and after 48 hours, each team presented a prototype to a panel of judges. These prototypes will inform the City of Charlotte’s Digital Playbook--Charlotte’s road map for universal digital inclusion. This weekend event gave residents from throughout Charlotte the opportunity to identify and collaborate around solutions, using human-centered design and design thinking processes. The event encouraged innovations and, more importantly, helped create innovators.