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Federation of East African Freight Forwarders Associations (FEAFFA) Word from the President capacity strengthening remained an equally important priority. We made efforts to improve the quality of leadership and governance in the Federation and its members associations with training for all leaders on good governance and the subsequent adoption of the FEAFFA leadership code. It is my hope that this intervention has improved the situation in our associations. The future of our associations is rested on continued improvement of our governance and strengthening the capacity of our secretariats. With great pleasure, am honored to present the federation’s annual report for the 2014 which is also my first as FEAFFA’s President since I was entrusted with the mantle to lead the organization. In the last one year, FEAFFA has continued to grow despite encountering challenges here and there. It is during this year that the full glare of the EAC Single Customs territory came to the fore with many Customs clearing and freight forwarding service providers remaining anxious and apprehensive. We confronted the challenges with optimism and enthusiasm choosing to focus more on the opportunities. Our primary focus on promoting professionalism remained steadfast having achieved the critical mass for the East Africa Customs Freight Forwarding Practicing Certificate (EACFFPC) training and thus making possession of the certificate one of the requirements for licensing customs agents by Revenue Authorities in all EAC countries. This also marked a key milestone towards achievement of our ultimate goal of self-regulation with the commencement of registration of certified EACFFPC practitioners. It is in this pursuit that the Federation has planned a regional launch of the industry as a profession. The Federation is also poised to establish a regional freight logistics institute, which will be a centre of excellence in training and research for our industry. In an effort to ensure self sustainability of the Federation and its member associations, institutional ANNUAL REPORT 2014 During the year, recognition of the Federation continued to grow and the image of industry improved. The Federation further solidified its relation with both public and private sector partners. This saw collaboration with the EAC, the revenue authorities, corridors authorities, port operators cemented further. Critical matters of concern especially those relating to the single customs territory and capacity building were sufficiently addressed as a result. With the grant funding support coming to end in the middle of the year, FEAFFA faced serious financial constraints. The situation persisted to the end of the year but several funding raising measures were deployed to move the Federation to financial stability. While the Federation remained largely dependent on development partners for resources, there was a shift in favour of internally generated resources, with the hope of gradually attaining self-sustainability. Finally, I want to thank all those who have ensured a successful year for FEAFFA. Members of the Executive Board, the Secretariat, our donors and development partners, the national associations and the entire industry. We salute you all. ‘Let us remember that our industry will become what we dream of it’ Merian Sebunya Mrs. President 5