Test Drive June 2014 | Page 87

for guests. During our stay, the staff at Tropitel-Gitega was really helpful and professional. They welcome you with a smile and are really courteous, taking care of each guest in an attentive yet discreet manner. I found this refreshing because staff at many hotels do not seem to know where to draw the line between hovering over the customer on the one hand and ignoring them outright on the other. For companies and organisations interested in organising retreats, trainings or conferences, TropitelGitega Hotel is a perfect venue. Located in a quiet neighbourhood, the hotel will give participants the distraction-free atmosphere that it so important for such events. It also has conference rooms of different sizes (250-,80- and 22- capacity), all fully equipped with wireless internet and microphones for your use. House Keeping Manager at the hotel, some of the special activities guests at Tropitel-Gitega can enjoy are Karaoke sessions on the last Saturday of the month (although it ends early in order not to disturb the guests); special menus with free music for groups interested in having private lunches/ dinners at the hotel’s restaurant , and a hotel van that can be used to transport guests to various touristic venues within Gitega for a special rate depending on the size of the group and how long they need the van. Special activities According to Solange Irakoze, the www.theeye.co.rw 81