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Green products and services Energy efficiency Carrier products turn energy into useful work. Because of their reliability and longevity, the energy efficiency of our products becomes part of our customers’ environmental footprint. This motivates us to design for the environment, creating products that consume fewer resources and produce fewer emissions during manufacture and operation. Air conditioning, heating and refrigeration systems require energy to operate, usually electricity or natural gas. We continually invest in research and development to expand the cost-effective energy-efficient range of our products. We do this because buildings consume about 40 percent of all energy worldwide. And according to the U.S. Department of Energy, heating and cooling account for 35 percent of the energy consumed in buildings in the U.S. In nearly every product category, we offer industry-leading, energy-efficient options for our customers. As the world leader in high-technology heating, air conditioning and refrigeration solutions, we are devoted to the advancement and application of the latest technologies. More than 2,000 scientists, engineers and technicians at research and design centres worldwide work to apply the newest technological innovations to the practical needs of millions of customers. Efficiency Carrier’s energy services operations have implemented more than $2.5 billion in energy savings at more than 2,000 customer sites. Carrier’s energy service operations have implemented more than $2.5 billion in energy savings at more than 2,000 sites, while our green building consulting services have helped the world’s largest companies and organizations, including the Beijing Olympic Village, achieve Leadership in Energy and Environmental Design (LEED) certification. Sustainability inside and out: our operations As the world’s leader in high-technology heating, air conditioning and refrigeration solutions, we believe market leadership demands environmental leadership. In fact, environmental stewardship is one of our company’s core values. Focused on reducing the impact of manufacturing operations across the globe, Carrier has set the industry standard for environmentally sound business practices and a commitment to sustainability across our products, services, operations and culture. Carrier was among early leaders to launch factory energy reduction goals in 1988, and expanded to broader global environmental, health and safety metrics in 1997. In 2003, Carrier, as a business unit of United Technologies Corporation, was the first manufacturer of heating, air conditioning and refrigeration systems to join the U.S. EPA Climate Leaders programme by declaring and reporting progress towards climate change goals. From 2000 to 2011, Carrier reduced its air emissions by 60 percent and water usage by 27 percent on an absolute basis. Since 2006, the company has lowered its greenhouse gas emissions by 35 percent. On the operations side, Carrier doubled sales but held factory energy use flat from 1997 through 2005. Since 2006, the company has exceeded its commitment to reduce greenhouse gas emissions by three percent each year. In 2009, two Carrier factories joined only nine others in the world to earn the U.S. Green Building Council’s LEED (Leadership in Energy and Environmental Design) rating for existing buildings — a first for the heating, air conditioning and refrigeration industry worldwide. In 2008, the Montluel factory became the first industrial site in France to use 100% of its electricity from renewable sources. Carrier implemented a new machine tool lubrication process that reduced volatile organic compound emissions by more than 80% below the baseline 10