Test Drive 1 | Page 2

PE R S ONAL LI N E S PR OD U CT N EWS AN D U PDATE S We’re listening! For details, please contact your underwriter or territory manager or visit Arbella Connect.™ Arbella Advantage Eligibility Changes PL Umbrella Enhancements Beginning with policies effective May 1 and later, the 7% Arbella Advantage Discount will be available to more of your customers! If the policy is submitted on Arbella Connect™ and the customer is new to Arbella, they are eligible to receive the discount. No additional policy with Arbella is required! Electronically submit payments, view policy details, and request endorsements on Arbella Connect for Umbrella policies. Customers can also make electronic payments on arbella.com or by calling 1-800-ARBELLA (272-3552). HO-6 Condo Policy Savings As of February 2014, vehicle pre-inspections are no longer required, saving time for you and your customers. Have clients who are first-time condo buyers? Save them 7% at new business and 3.5% at renewal with our new condo credit! Best of all, they’ll save even more if both the condo and auto policies are with Arbella: our Auto Rewards Discount saves 22% on the condo policy and the Account Credit saves 10% on the auto policy. Pre-Inspections Discontinued Down Payment Change As of July 1 effective dates, the down payment requirement is now 10% for voluntary personal auto new business policies, giving you another competitive advantage when selling Arbella. CAR PARTM E NT H O N O R E D I N B E ST’S R E V I E W! Arbella’s Carpartment™ product has been featured in Best’s Review magazine’s annual Innovation Showcase! The Showcase is one of the top industry distinctions and recognizes fewer than 20 companies worldwide for unique and creative solutions to industry challenges. Carpartment competed with offerings from some of the largest companies and carriers and was selected for its fresh approach to the challenge of marketing to millennials. Showcase judge Dianne Batistoni of EisnerAmper LLC praised Carpartment, saying, “It targets the often under- or un-insured millennial generation, creates awareness of an insurance need, offers coverage to meet that need at a reasonable cost, and markets it in a way that appeals to younger generations, especially via social media.” With the success we have already experienced in this campaign, it is now up to us to ensure that these customers—future homeowners, car buyers, and entrepreneurs—remain with Arbella throughout their lives and understand the true value of the advice provided by an independent agent. 2 ARBELLA INSURANCE GROUP