Eppendorf Liquid Handling Instruments 27
Supporting You – Eppendorf Services
epServices
for premium performance
Application
Support
Seminars
and Training
Technical
Support
Maintenance
and Certification
At Eppendorf, we are committed to providing reliable
services to help you maintain premium performance,
and maximum safety of your Eppendorf instruments. Our
carefully designed service solutions are performed by our
dedicated Application, Training and Technical Service
teams worldwide. Especially the precision and accuracy of the pipettes and
the dispensing tools of semi-/automated liquid handling
devices are important for the quality and reproducibility
of all your work results. With the Performance Plans from
Eppendorf we offer you a range of quality maintenance
and certification services for different user requirements.
Pipette Performance Plans
Eppendorf offers pipette calibration from quick calibra-
tion at an economical price to GLP custom-designed
calibration services. Calibration according to ISO 17025
standards is available. We provide quality calibration,
certification, maintenance and repair services for all
major brands of pipettes. epMotion ® 96 Performance Plans
Maintaining and verifying your semi-automated pipette
accuracy and precision makes sure your system still
dispenses according to the manufacturer specifications.
In the end you will receive assured results with your
downstream applications and your valuable samples
and reagents.
Liquid Handling Training
The operator’s experience is also very important for
achieving good pipetting results. In our most popular
training you will learn about the principles of
pipetting ergonomics, correct pipetting techniques,
routine maintenance and pipette calibration. epMotion ® Performance Plans
Our qualified service technicians will take care of
the maintenance of your epMotion ® to ensure its long
life-time. Our Certification Services include all tests,
calibration services and documentation needed for
Installation and Operational Qualification (IQ/OQ)
> > For more information, service ordering details and contact form please visit
www.eppendorf.com/epServices