PROMOTIONAL PRODUCTS
All sizes and styles of drinkware and
accessories that can be personalised
Since the start, UK Hip
Flasks have wanted to
provide our customers
with amazing quality
at discount prices,
supplying not only every-
day drinkware but also a
bespoke personalisation
service which benefi ts all
of their customers – from
promotional companies to
small businesses.
When UK Hip Flasks first started, they had
only a handful of products. They started with
the iconic six-ounce hipflask and built from
there. Now, they boast hundreds of products;
from bottle openers to
mirrors, 1oz hipflasks to
novelty flasks. Especially over
the past few months, UK Hip
Flasks has grown, and they
are proud of their ever-
expanding lines of products
across all sizes and styles of
drinkware and accessories.
Working closely with their
suppliers, they pass on
incredible discounts to those
buying in bulk with them, with
flasks from under £2 per unit.
With flasks such as wooden
flasks, leather flasks, and
flasks with great patterns such as denim,
flags and more, their expansive range caters
to a wide variety of stockists. UK Hip Flasks
also stock tankards and accessories such as
cuff links and watches, which makes them
a reliable supplier of assorted products!
Over the past two months, their range has
adapted to trends and are proud of their
products that grew from one small line of
steel flasks, to what it is today. As a British
based supplier, UK Hip Flasks put an
emphasis on quality and customer service,
and with all their stock housed in British
warehouses, they guarantee quick delivery
on every order - which is why they are trusted
by hundreds of large and small businesses
around the UK and Europe.
INTERNET RETAIL
Figures show Internet Retailing
continues to rise throughout March
London, 18.04.2019:
Today’s ONS retail sales
fi gures revealed that online
spending continues to rise.
The percentage of online
purchases has risen by 8.0
per cent in March 2019 in
comparison to March 2018.
The sector has witnessed tremendous growth,
with online shoppers forecast to reach 220
million by 2025 – however there is still a
desire for in-person human interaction.
Retailers with omni-channel strategies retain
an average of 89 percent of their customers,
according to Teleperformance DIBS.
Retailers failing to direct adequate emphasis
on customer experience will struggle
with retention.
Rajnish Sharma, Retail Practice Leader at
Teleperformance Digital Integrated Business
Services, comments: “The ecommerce
brands coming out on top are experience-led
with a deep human focus. Regardless of
whether the shopper is interacting with a
brand from behind a screen, over the phone
or in-person, they want their issue or query
solved as quickly as possible. 96 per cent of
customers who have to expend a high level
of effort to get their issues resolved become
more disloyal, compared to just 9 per cent
who have a low-effort experience, according
to Gartner.[1]
Rajnish continues: “Customers expect
round-the-clock, real time service – at their
convenience. With ever increasing mobile
data penetration, the UK consumer can
twitter / facebook / instagram: @trophexlive
browse and shop at the click of a button,
anytime-anywhere. As the retail landscape
grows complex, chatbots offer retailers a
cheaper, smarter and more efficient way of
engagement. While these AI-bots streamline
communication, it’s important to note that
human interactions are not just cognitive, but
social and emotional.”
“Technology acts as an enabler for customer
service teams, therefore, brands should not
underestimate the emotional intelligence
which only comes from human agents. That’s
why businesses successfully developing the
right balance between artificial and human
intelligence will improve service, reduce
costs, and decrease customer churn. For one
global ecommerce brand, we increased the
customer satisfaction rate by 30% and
reduced costs by 18%.”
MAY 2019
25