Tees Business Tees Business Issue 20 | Page 48

48 | Tees Business OUR CULTURE IS KEY Vision – Paul Gibson, a director at Active Chartered Financial Planners. Paul Gibson, director at Active Chartered Financial Planners, on why the firm’s vision and values are key to its culture… T he German poet Hanz Magnus Enzensberger once said, “Culture is like dropping an Alka-Seltzer into a glass of water – you don’t see it, but somehow it does something”. Here at Active, we have invested heavily over many years to ensure our culture can be defined not only as “how we do things” but “why we do things” also. We have a clear company vision and set of company values that are embedded and understood by our entire team, no matter what role they play. Striving to reach the highest possible standards, our coveted Chartered Financial Planner firm status by the CII (Chartered Insurance Institute) shows commitment towards ethical behaviours, higher levels of expertise and being 100 per cent committed to acting in our clients’ best interests at all times. You may have seen the investment we undertook in 2018 to evolve our brand and culture, creating the ‘Active Spirit’ which helps to underpin the firm we are – transparent with crystal clear advice for all clients. Our flexible approach to work is built on trust and our team are rewarded largely on their behaviours and commitment to delivering excellence for clients. We believe that a clear culture drives the right behaviours, which then leads to the fair treatment of our clients. Active has for a long time been praised for our open culture by Investors in People (IIP) when they awarded us with the prestigious Gold standard initially in 2013, then for the