56 | Tees Business
Teamwork – Web.com’s growing team is based at Falcon
Court on Stockton’s Preston Farm Industrial Estate.
WEB MASTERS
Teesside-based
marketing firm
Web.com help
lead the way in
digital
E
stablished 21 years ago as an online
directory business called Scoot,
Teesside firm Web.com has grown
and developed and now has four
offices throughout the UK, including in the
North of England and London.
Based at Stockton’s Falcon Court, Web.
com offers a full range of online marketing
services – branding, website design and
development, SEO, PPC, social media and
local search directories – to 3.4 million
active customers worldwide, including just
under 8,000 in the UK.
“Our mission is simple – we help
businesses compete and succeed in the
online market,” explains Emma Stainthorpe,
head of marketing.
“Our employees are forward-thinking,
dedicated and passionate about the digital
sector and have the right blend of skills
and expertise to enable them to get results
and accelerate clients’ lead generation and
growth.
“With 92% of our customers rating their
experience with us as great or excellent,
people can be confident they’re in safe
hands.
“Our customers range from local
tradesmen looking for a small brochure
site to simply get their phone ringing, to
complex eCommerce solutions underpinned
by a full marketing strategy including SEO,
PPC and social media.”
Customer satisfaction is paramount
to Web.com and its continued success,
according to Emma, is down to its staff.
“We are where we are because of our
people,” she says. “We have employees
who have been with us for two decades,
something that’s rare these days.
“We employ courageous and passionate
people who are experts in their field.”
Head of sales Helen Staples is one such
employee. “I’ve recently celebrated my
20th year at Web.com,” says Helen.
“It’s been amazing to see the journey
the company has been on. As with any
business, change happens, but what has
been amazing to see is that company values
have always remained the same; to give