Serving the Teesside Business Community | 17
razorblue directors Jonathan
Anderson, Mark Wilkinson
and Dan Kitchen.
razorblue
expands
national
workforce
razorblue has expanded its national
team after a clutch of new contract
wins in 2018.
N
orth-East business IT solutions
provider razorblue has further
expanded its field engineering
team, delivering managed IT services to
organisations across the North and beyond,
achieved using their own employees.
razorblue’s growing reputation has led
to a clutch of new client wins in 2018, with
the company expanding its national field
engineering team to ensure they continue to
deliver the high levels of service they pride
themselves on countrywide.
The firm, which employs staff at a Teesside
base on Wynyard Business Park, expects
this trend to continue, recruiting across all
functions, and is projected to smash its own
ambitious sales targets for the year.
Managing director Dan Kitchen said: “We
have added a further three engineers in
strategic locations in as many months.
“We can now uniquely say that we’re
able to service businesses in any location
across the country with our own engineers
– something that makes us acutely different
to our competitors, and an ideal IT partner to
businesses with disparate branch offices and
“Our clients see us as a
trusted partner to deliver
all of their IT, cloud,
connectivity, telecoms
and business system
requirements”
warehouses.
“We do not believe in third-party alliances –
we use our own staff to deliver our managed
services and have a strict policy of no
outsourcing or subcontracting.
“We can only see our success continuing
– we can point to a customer retention
rate approaching 100% – as our clients
see us as a trusted partner to deliver all of
their IT, cloud, connectivity, telecoms and
business system requirements in a way that
complements their own particular business
challenges.”
razorblue, with offices in Catterick,
Wynyard, Leeds and London, specialises in
managed IT services, cloud, connectivity,
telecoms and business software.
Client satisfaction is paramount to the
firm’s success, an enviable Net Promoter
Score of +68 in the last quarter proof of
their commitment to giving the best service
using their own in-house team of talented IT
professionals.
razorblue has been providing a 24/7 service
to those clients who require round-the-
clock support for over three years, as well
as owning and operating their own network
and cloud platform, which allows them to
be 100% accountable for end-to-end service
delivery.