Want to future-proof your business communications ?
01642 661888 sales @ odyssey . uk | odyssey . uk
In partnership with :
Supporting Charles Clinkard ’ s 100 years of success
For over a century , Charles Clinkard has been a name synonymous with quality footwear and outstanding customer service . In today ’ s fastevolving retail landscape , staying ahead requires cutting-edge technology .
As a trusted technology partner , Odyssey plays a crucial role in supporting Charles Clinkard ’ s communication infrastructure , ensuring seamless operations across their nationwide footprint .
A Partnership Built on Expertise
“ We have worked with Odyssey for over a decade , and they are not just good at what they do , they are good people too .” says head of IT operations Roger West .
The latest project involved a comprehensive hardware refresh , upgrading over 165 handsets across 26 retail stores , concessions , and head office locations , providing softphone applications to enhance remote work capabilities . Multiple system upgrades followed , reinforcing security , scalability , and modernising their infrastructure for omnichannel communications .
Seamless Implementation , Maximum Efficiency
“ The level of detail Odyssey went into , from planning to execution , was impressive . Every stage of the process was mapped out with transparency , ensuring smooth implementation .” Roger adds .
Technology as a Competitive Advantage
As Charles Clinkard celebrates 100 years in business , this digital transformation represents more than a technical upgrade . By modernising their communication systems , they are enhancing customer service , enabling communication from multiple media streams , and ensuring seamless collaboration across their growing retail network .
Our deep understanding of business needs , combined with technical excellence , has been key to the success of this transition . Our commitment to delivering both large-scale solutions and personalised service continues to set us apart .
“ Odyssey is a key supplier for us , their expertise and customer-first approach make them the perfect partner .”
As Charles Clinkard steps confidently into its next century , we remain by their side , ensuring technology works for their business today and into the future .
Want to future-proof your business communications ?
If you have any queries , questions , or just want to chat to through how Odyssey can help technology work for your business , we are here to help , contact our team today .
Technology working for business
01642 661888 sales @ odyssey . uk | odyssey . uk
96 | Tees Business