Tees Business Issue 37 | Page 60

Pump hire firm primed for NE expansion from new Newton Aycliffe base
NEWS
Pump hire pair – regional engineer Kev Reynolds ( left ) and regional sales manager Gary Marshall who are heading up a North-East division of Pioneer Pump Solutions .

PUMP UP THE VOLUME

Pump hire firm primed for NE expansion from new Newton Aycliffe base
PICTURE : CHRIS BOOTH WORDS : DAVE ROBSON

They ’ re united in bringing an industryleading pump hire business to the North-East . But when it comes to their football allegiances , Pioneer Pump Solutions duo Kev Reynolds and Gary Marshall couldn ’ t be more different – with their respective teams playing within a few hundred yards of each other .

Since it was founded in 2013 , Pioneer Pump Solutions has become established as one of the country ’ s leading pump hire businesses .
From flood and sewage water , oil and gas or agriculture environments to quarrying , industrial or construction settings , it has a vast range of pumps for any job – all made to the highest standard by parent company Pioneer Pump .
Tasked with setting the hire business up in the North-East – on Aycliffe Business Park to be precise – are regional engineer Kev and regional sales manager Gary .
And while they agree about the business , football ’ s another matter as Gary supports Nottingham Forest – and Kev ’ s a Notts County fan !
But , says Gary , when it comes to setting up the new Aycliffe depot , they ’ ve proved a perfect team .
He said : “ We get on really well and pride ourselves on customer service . We care that the customers are getting the right equipment and level of service – that ’ s so important to us .”
Pioneer Pump began in 2013 when Kev and four colleagues identified improvements that could be made in the industry .
“ The basic idea was to find a hire solution for everybody that wanted a pump ,” recalls Kev .
The business quickly established itself , with depots in Ipswich – the home of Pioneer Pump – East Midlands , Cardiff , Wigan and Bridgewater .
A 50m x 20m unit at Aycliffe has proved the perfect location for its North- East depot .
Gary explained : “ Aycliffe is the perfect location for the network to provide our customers with a high level of service , and unit 3 at Ridgeway provides us with that ideal base .
“ After we got the keys at the start of November , Kev and I set about painting the place , ripping carpets out , painting workshops , floors – generally freshening the place up . And while we still have bits to do , it ’ s looking good .”
Gary has been in the hire industry for
22 years , moving into pump hire five years ago .
Kev , who moved north from the Midlands in October to help set up the Aycliffe depot , has 30 years of hire experience behind him , and with plans for another engineer to join them .
They have several pumps in the area already , with 11 being used on a pipeline project in County Durham .
Gary said : “ We deal with a lot of quarries , petrochemical and civils companies , and construction companies .
“ Basically , a call comes in with a requirement and if the company knows what they want , that ’ s great . But if they don ’ t , we ’ ll go to site and carry out a survey for them , to ‘ spec up ’ what ’ s required .
“ We manufacture all our pumps , so we know all about the equipment we ’ re providing .”
So , convenience , knowledge , experience and customer service are all on offer at Pioneer Pump Solution ’ s Aycliffe depot – but don ’ t expect football harmony .
Glancing at Kev , Gary – whose Nottingham Forest devotion stems from his dad – smiled : “ I couldn ’ t have had anyone better to do this with – it ’ s just a shame about who he supports .
“ He ’ s only jealous because we ’ re in the Premier League .”
New arrivals – Pioneer Pump Solutions duo Kev Reynolds and Gary Marshall at their Aycliffe site .
To view Pioneer ’ s range of equipment , visit pioneer-hire . co . uk or call 0800 0281145 , or email northeast @ pioneer-hire . co . uk
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