NEWS
Dynamic duo – Swanson Buck ’ s Kay Coleman ( left ) and NVQA ’ s Paula Willoughby work together to support businesses .
PICTURE : STUART BOULTON
The winning team
How NVQA and Swanson Buck combine to help clients achieve ISO certification and secure contracts
At the heart of Teesside ’ s thriving business community , two figures – Paula Willoughby of NVQA and Swanson Buck ’ s Kay Coleman - have been instrumental in driving growth and success for numerous enterprises .
In today ’ s competitive market , businesses strive to stand out and secure contracts that can propel their growth . While winning tenders requires a multi-faceted approach , an area that plays a pivotal role is the establishment and management of effective business processes .
Paula Willoughby has extensive experience in ISO certification . For more than 25 years , her knowledge and experience of industry standards and business requirements has been testament to an impressive track record . Those attributes are coupled with a personable yet commonsense approach and a willingness to share ideas and best practice , together with dedication to business improvements .
NVQA provides added value to clients in any industry and her skillset has made NVQA the go-to consultancy for dozens of organisations on Teesside .
Kay Coleman is a highly skilled
94 | Tees Business professional responsible for crafting compelling bids and proposals , which are instrumental in a company ’ s growth . Swanson Buck has become a beacon of support for both businesses and charities in Teesside .
The company ’ s work has translated into increased funding for these organisations , facilitating their growth and contributing to a vibrant local economy . Kay ’ s ability to understand client requirements through her experience in industry and research means she can articulate company strengths and unique selling points to create persuasive documents that highlight a company ’ s capabilities and winning potential clients .
Working individually , Teesside has borne witness to Paula and Kay ’ s professional skills , but successful collaboration has yielded significant results for a number of businesses in the area .
Their complementary skillsets fuel innovation , foster creativity and drive continuous improvement , all of which are vital in today ’ s rapidly evolving business landscape . With ISO certification as a solid foundation , businesses can confidently pursue tenders and contracts , expanding their client base and increasing revenue .
“ Our passion is for our clients ,” says Kay . “ While I craft the bids to present our client ’ s strengths , Paula ensures that they meet the highest standards of quality . Collectively , we highlight best practices and analyse potential gaps or inefficiencies that can impact tendering .”
Paula echoes this sentiment , adding : “ Our combined expertise significantly increases efficiency and best practice , not only increasing a client ’ s chances of securing contracts , but also helping them identify internal areas of improvement .”
In an era where competition is fierce and securing contracts is crucial for business growth , it is refreshing to see two individual businesses working closely together .
The alliance between NVQA and Swanson Buck exemplifies the power of collaboration . By combining their unique core skills and expertise , this dynamic duo can enhance a company ’ s reputation , improve its bottom line and maximise business opportunities in achieving ISO certification and securing contracts . In an ever-changing market , this powerful team provide the tools for businesses to thrive and stay ahead of the competition .