FEATURE
We value the clients and we walk over hot coals to deliver the service they need .” working for the family firm in her school holidays !
Now she ’ s about to become the boss , albeit with “ Mam ” on hand to provide advice and guidance when required .
“ I wouldn ’ t be where I am now but for what my mother has done ,” says a very proud daughter .
“ She ’ s the person who inspires me the most because she ’ s done it all while being the single parent of three kids .
“ I ’ ve been part of the company for half of my life ! I ’ m currently the commercial director and about to become managing director in the coming year at the age of 32 – not a lot of people will get that kind of opportunity .”
Maureen adds : “ I ’ m proud to say all three of my children have grown up with a strong work ethic .
“ They work really , really hard and hopefully that ’ s because they ’ ve seen me graft and appreciate that you don ’ t get something for nothing .”
Not only does Westray find the best possible candidates for its customers , the firm also prides itself on being a caring , compassionate employer .
The business provides the best possible training for its staff , while also offering a free wellness programme . It ’ s no surprise that Westray has a loyal and dedicated workforce .
In addition , for every completed placement , £ 200 of the incoming revenue is donated to
UK and global environmental projects .
“ It ’ s about living your values ,” confirms Maureen . “ We can ’ t change the world but we can do our own little bit and we also support local charities . We ’ re recruiters with a conscience .”
So , what is the secret to Westray ’ s success ?
“ Our four core values are : ethical , real , community and accountable ,” answers Maureen .
“ We offer aftercare , we make sure the client ’ s happy , we make sure the employee is happy . We always maintain contact with them , otherwise it just becomes transactional .
“ The secret to working in this sector is good communication with your clients and with your candidates . And going that extra mile to ensure we deliver .
“ Our candidates and our clients are equally important to us .”
Why then , if Westray has been so successful for so long , has the firm not blown its own trumpet ?
“ As a business we ’ ve tended to fly under the radar ,” admits Maureen . “ We ’ ve not been great at shouting about our successes .
“ But it ’ s time to remind people
Visit westrayrecruitment . co . uk .
that we ’ ve been part of the business community for the past 33 years , we ’ ve been operating consistently on Teesside since June 1990 and we want to get the message out that we ’ re here .”
Westray is committed to providing customers with the best possible candidates . The firm interviews every potential employee before passing their details to the customer and has recently invested in the region of £ 100,000 in new technology that , among other things , ensures the best candidates get to the clients as quickly and efficiently as possible .
“ Our USP is we have longevity in the market ,” says Maureen . “ We know recruitment inside out , we know what clients need from a recruitment partnership and that ’ s why service delivery is at the top of our agenda . And that ’ s why our clients stick with us .
“ We are probably the longeststanding recruitment business here on Teesside , despite a lot of competition over the years .
“ Companies stay with us because we are very much service-led . We value the clients and we walk over hot coals to deliver the service they need .”
The voice of business in the Tees region | 73