FUTURE
WORDS : GRAEME ANDERSON
BUILDING BACK GREENER !
New partnership boosts leading home improvements company ’ s renewables offer
An unexpected but perfectly timed meeting has led to a partnership that could benefit hundreds of Teessiders looking to improve their homes in future .
UCS Renewables , which supplies renewable energy solutions , has just teamed up with The Build Directory to boost the range of services of the home improvements provider .
And that means that as well as supplying building services of every description to homeowners , The Build Directory can now also provide green solutions from solar panel installs to electric vehicle charging points .
Alisdair Beveridge , managing director of The Build Directory , says the move could hardly have been better timed .
“ I met UCS director Paul Kidd through a mutual friend , and the more I got to know about him and his business , the better the fit seemed to be ,” he told Tees Business .
“ We are both locally-based companies , and we live and work in – and understand – our communities . We believe the key to success is giving the customer the best possible service .
“ I liked the ethos and the integrity around UCS and that ’ s important because we ’ ve built our reputation on delivery and trust .”
The simple , but still unusual , approach of Alisdair ’ s company is that customers should treat his company like a “ supermarket for home improvements services ” – so instead of going to one place for a kitchen install , another for a garage door and another for plumbing services , you get them all from one place : The Build Directory .
Alisdair , who founded the Stocktonbased company in 2014 , explained : “ How often do you get a fitted kitchen – once every 10 or 20 years ? It ’ s hard to build up trust in that situation because there ’ s very little repeat business . From a customer ’ s point of view , every time you go out for a major home improvement , there ’ s a leap of faith in the company you eventually choose .
“ But suppose you went to the one company and got a fitted kitchen and were happy with the work and the price and you were also able to get a boiler replacement , an orangery , bathroom , a driveway , garage conversion , plumbing and heating and so on from the same company ? That ’ s The Build Directory .
“ We build that trust with customers because we have an unending relationship as their home improvements provider for life , using us for all their home improvements projects large and small .
“ We have low-cost credit terms , so they
can spread repayments and make them more manageable and at the same time we go the extra mile for them and look to build trust . Because of that we ’ ve had customers who have come to us for years and keep coming back time after time .”
The Build Directory now operates more than a dozen separate teams across the North-East and business is expected to grow with its new partner delivering green services .
Paul Kidd , of renewable energy specialists UCS Renewables , which operates across Britain from its Middlesbrough base , delivering solar panels , battery storage and electric vehicle charging solutions , is delighted with the Teesside tie-up with The Build Directory .
Paul said : “ We were really impressed with Alasdair ’ s successful business model , which centres around trust and relationships built up – often over years – through delivery and performance .
“ We know that individual EV charging points , the installation of solar panels on homes and other green solutions are going to be a big part of the home improvement market in future years .
“ With The Build Directory , we ’ ve found the perfect partner to help take that forward to the benefit of everyone – especially the customer .”
If you would like further information about UCS Renewables ’ partnership with The Build Directory for renewable energy offerings , call 01642 242567 or email info @ ucs-technologies . com .
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