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Business intelligence - it almost sounds like the punchline to a bad joke when you say it out loud . But nothing could be further from the truth . In the data rich environment today ’ s corporations operate in , the capacity to understand what is happening around them is an important weapon . In the post-GFC world , where market volatility is still an everyday concern , the ability to an- |
exist - everything will just be data . Data from multiple sources , arriving faster with little or no discernable structure , will be the norm and not the exception .
“ Depending on your view of what big data represents , there ’ s a layer of complexity on that that a lot of organisations are wrestling with ,” says Mark Sands from QlikTech . “ Fundamentally , that comes back to a huge emphasis from the IT community , and vendors in particular , who are driving this ,” he added .
Guy Harrison , from Dell Software , says , “ I think it ’ s pretty clear that over the last five years , there was at least one big shift in the BI software market . That was the emergence of self-service BI , sometimes called agile BI .”
Before this , business intelligence and analytics were largely based around the
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lection , collation and analysis tools . Interestingly , Michael Pain , Accenture Australia ’ s Analytics Lead , said , “ Return on investment that they ’ re seeing , it ’ s fair to say , is mixed . There are a range of reasons for that . One of them is the idea that a lot of organisations , when they invest in analytics , don ’ t start with the right questions .”
This is a key . Business analytics require the business to have some idea of the outcome they are trying to achieve . Analysis for its own sake or because everyone else is doing it is not a good reason for investing .
Although it ’ s important for businesses to have solid plans for deploying analytics and business intelligence tools , there needs to be a balance . “ In analytics , we believe a business case has to have a balance between clear and proven outcomes
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