Asia Pacific is expected to exhibit high growth in the global chatbots for banking market over the
forecast period. This is owing to increasing support by governments in countries such as
Singapore. Increasing government support and other factors have made Singapore as one of the
top global fintech hubs. Investments in collaborative fintech companies have rose to 138% and
the banks in the country have been increasingly focusing on adopting novel technologies to
enhance their share. For instance, in November 2017 DBS redesigned its IT infrastructure and
have made it more focused towards development of AI and chatbots to enhance banking
experience for its customers. Therefore, these factors are expected to aid in growth of the region
in the global market.
Global Chatbot for Banking Market: Competitive Background
Major players operating in the chatbot for banking market are Maruti Techlabs, Inbenta
Technologies, Inc., Nuance Communications, Inc., Next IT Corporation, Kore.ai, Inc.,
CreativeVirtual, Pypestream, Nano Rep, Inc., Mindmeld, Inc. and Ubisend.
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