International Trade Systems
One of the best examples of resilience and innovation during the pandemic is International Trade Systems (ITS), a leading provider of customs brokerage and freight forwarding logistics software solutions. The ITS platform allows customers to tell U.S. Customs the who, what, where, and why of deliveries and any duties they have to pay.
“At the beginning of the pandemic, we saw a big drop in freight movement,” said Steve Platman, CEO at International Trade Systems. “More regulations came into play, making things even more difficult. Moving freight across borders became more challenging and made it difficult for trucks to clear customs.”
While the pandemic complicated customs and freight logistics, ITS found growth opportunities, announcing several new mergers and a product launch. In September 2020, ITS announced a merger with its longtime competitor, East Coast-based GMS, followed by another merger in August of 2021 with Xtheta, a software company in the U.S. Customs Brokerage industry. The company executed both mergers in an effort to navigate the disruption of supply chains in the pandemic.
In addition to strengthening its tech stack with strategic partners, ITS is beginning to roll out a new product that will significantly disrupt the freight industry. The new technology, dubbed ‘ZAFT,’ was created to supercharge the way freight companies consolidate and manage data, saving hours of staff labor.
For example, the average ITS customer will receive hundreds, if not thousands, of emails a day from different carriers (often with an attachment). A native integration into the ITS platform, ZAFT can read a PDF, analyze the data, and file it at lightning speed. Particularly useful in an industry that receives an influx of overnight emails, ZAFT can instantly analyze and file them as employees sleep. The automated process (which takes about one second) will drastically enhance data accuracy, drive efficiency, and reduce costs.