LETTER FROM THE EDITOR
WELCOME
Letter From The Editor
Spring is a time for fresh starts, new challenges, and, for us at Quinn Technology Solutions, exciting growth. As the world shakes off the winter chill, we find ourselves in the midst of an expansion, welcoming new clients, strengthening relationships, and enhancing the way we serve businesses that rely on us.
Right now, we’ re onboarding four new clients! This is both thrilling and demanding. Growth always comes with challenges, but here’ s the thing: our existing clients don’ t even notice. That’ s because we’ ve built our business around scalability, efficiency, and— most importantly— service. Whether you’ ve been with us for a decade or are just signing up, our commitment to excellence doesn’ t waver.
I often say that we don’ t want to be seen as just another IT provider; we want to be an extension of your business, a department that feels as integral as accounting, HR, or operations. And that’ s exactly what we’ ve built. Our clients rely on us not only for IT support but also as trusted partners in their success. They invite us to company events, include us in milestone celebrations, and entrust us with the security of their business and employees.
To continue providing that white-glove level of service, we’ re expanding not just in client numbers but in people. We’ ve brought in Jillian and Michael to take on account management roles, ensuring even more communication, care, and personal touchpoints with our clients. Because ultimately, customer service is what sets us apart.
This past year, one of our clients faced back-to-back cyber threats. A fraudulent wire transfer had already shaken them, and then, just a few weeks later, hackers came knocking. But because of the security measures we had already put in place, we stopped the attack before it could do any damage. That’ s what real IT service is about.
Shortly after the attack, I had the opportunity to contribute to a book on cybersecurity, focusing on a topic that many businesses
get wrong: the difference between compliance and security. Many assume that compliance equals security, but it doesn’ t. Compliance is about following rules. Security is about actual protection. I won’ t give away too much here, but I will say this: businesses that focus only on compliance put themselves at risk. Security is about layers, preparation, and understanding where the real threats are. Learn more at: quinn-tech. com / cyber-playbook
At the core of everything we do is one simple philosophy: we want to be the kind of company that makes your life easier. I often think back to the way old-school gas stations used to operate. You’ d pull up, and an attendant would rush out to check your oil, clean your windshield, and pump your gas. They handled all the little things, so you didn’ t have to worry about them. That’ s what great customer service looks like, and that’ s what we strive to bring to IT.
At the end of the day, we’ re not just here to fix problems; we’ re here to anticipate them, to protect your business before threats arise, and to give you peace of mind so you can focus on what matters most.
Thank you for trusting us, for growing with us, and for allowing us to be a part of your journey. Here’ s to another season of success!
Russell Quinn | Founder, CEO
Quinn Technology Solutions 281-817-7130 quinn-tech. com russell. quinn @ quinn-tech. com
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