TEAC Conference Report Oct. 2014 | Page 4

Introduction and background Telecentre Europe organises two annual events every year, one dedicated exclusively to our members (General Assembly) and another open to our wider audience of stakeholders: Telecentre Europe Annual Conference (TEAC14). In its 7th year, for the first time in its history, the TEAC14 took the structure of a three-day event, each day hosted by a different European funded project: UniteIT, Trans e-facilitator and Telecentre Multimedia Academy. Telecentre Europe is directly or indirectly involved in these projects, either as a project partner or stakeholder with interest in the project outcomes. Also for the first time, the Annual Conference was held this year in Zagreb (Croatia) and was hosted by TE’s Croatian member Telecentar Zagreb. This gave us an opportunity to tap into local knowledge through a selection of expert speakers from Croatia and to get young Croatians involved through a media partnership with the well-known Student TV (Televizija Student). The event gathered a number of stakeholders, the majority being members of TE and non-governmental organisations active in the field of digital inclusion and empowerment. Altogether there were 110 participants from 28 countries including also representatives from the European Commission (DG EAC and DG CONNECT), the private sector (Cisco), public and private universities and ministries (e.g. from Serbia and Slovenia). The theme that united the three days and the three projects was “eSkills for the 21st century”. The policy framework was provided by European Commission’s ongoing campaign eSkills for Jobs and its sister Grand Coalition for Digital Jobs initiative. The aim was to reflect the journey in policy from digital inclusion (Day 1) to the more advanced digital skills (also referred to as eSkills) needed for employment (Day 2), and ending with a focus on the skills of Media and Information Literacy that are being discussed in UNESCO proceedings these last years (Day 3). September 24th DAY 1: Digital inclusion and empowerment as means to fight social exclusion Unite-IT is an EU funded project and an online platform for professionals in the area of digital inclusion and empowerment. It represents the effort of Telecentre Europe to create an informal and wide network of stakeholders in the field of digital inclusion and empowerment. Peter Palvolgyi from Telecentre Europe and the project manager of Unite-IT opened the conference and walked the audience through the main milestones and objectives of the Unite-IT project and network. Since November 2012 project partners established its online presence, recruited new members, created the good practice database and developed the working groups. The online network counts today with more than 600 members from all over Europe and the database of good practice already has 76 entries. The first Unite-IT award would be given that same evening to the best practice within four categories. The challenges remaining now are the further growth of the database and the relevance of the working group discussions to policy makers at all levels. P. Palvolgyi announced that the 3rd Unite-IT conference would be held in Belgrade, Serbia in 2015, once again within the TE annual conference. Gabriela Barna, the director of Romanian organisation EOS, and project partner in charge of coordinating the operations of the Unite-IT network, agreed that the network has the potential to reach out to policy makers on a national level (local and national governments). She invited those present to therefore promote the network and make sure other professionals are invited to join and submit their good practice. She reminded the audience that only with concrete examples and clear numbers can telecentres and other digital inclusion intermediaries talk to national governments and advocate for the implementation of certain social inclusion policies or the creation of new ones. G. Barna mentioned the successful Spanish example where due to lack of funding some years ago telecentres around the country began closing down. But telecentres fought back by getting together in a common platform/organisation and they put forward a strong united telecentre movement (e.g. Guadalinfo network of Spanish telecentres) that had the needed critical mass to convince governments to continue investing in telecentres. After the introductory presentations by project partners, the floor was given to working group speakers in order to introduce the themes and open the discussions of the four working groups that would meet in the afternoon. 4 5