TCS BaNCS Customer Newsletter TCS BaNCS #32 (Spring 2020) | Page 3

#OneTCS Our Agile development methodologies have helped us enhance productivity amidst changing business priorities and scenarios. We have encouraged our teams to solicit customer feedback, understand needs and respond accordingly in these times. Needless to say, these times have also fostered opportunities for creativity. We have been creating digital learning programs to help our teams prepare for the future even before the pandemic and have reinforced the upskilling approach more now. Our mission – Turning our Technology to your Advantage™ – remains as relevant in 2020 while coping with a global pandemic as in 2007 when we launched TCS BaNCS at the cusp of a global financial crisis. Our Digital First, Cloud First™ approach is designed to enable financial institutions to embrace digitization as a winning strategy. Today, adopting Digital and Cloud are no longer seen as strategic choices, but rather as business imperatives. To continue delivering the full range of services, Digital has become a necessity, just as being on the Cloud is needed to maintain and scale essential operations, as has been proven globally in the last few weeks. Moreover, financial institutions will need to deliver services and information not only to their traditional set of customers and business partners, but also to entities across entire supply chains. We believe our work in implementing Quartz Smart Ledgers for financial institutions, corporates, MSMEs and governments will prove to be an essential element for the rapid rebuilding of national economies and resumption of global trade. Financial support has become a literal lifeline for families and companies of all sizes, and the fastest path to economic recovery will require broad-based participation from diverse stakeholders over trusted, shared networks that are easy to build and maintain. Over the past weeks, we have all been adjusting to new realities in terms of daily life in our communities and economies. Relationships with our customers, partners and employees have always been the lifeblood of our business and we continue to take steps to help our people stay in touch with our unique vision and purpose, and their unique role in it. In the midst of the crisis, we have taken comfort in many heartening moments as well. In April, Celent announced that Länsförsäkringar Bank was chosen as its Model Bank for their Core Transformation to TCS BaNCS Global Banking Platform. Also, we kickstarted a major initiative last month in Israel to set up a fully Digital Bank under the direct supervision of the Israeli government and supported by the country’s Central Bank. These have been strong indicators validating our overall strategic direction. We stand ready to assist our clients through any difficult transitions, with the hope and belief that what we can achieve together will create a better future for everyone. We have connected with many of you over video calls in the last few weeks and will continue to stay in touch with you to ensure our teams are aligned. We appreciate your trust in TCS BaNCS and look forward to continuing our important work with you. l #TCSBaNCS 3