leadership view
#TCSBaNCSwithYou
By Venkateshwaran Srinivasan,
Head of TCS Financial Solutions,
R Vivekanand, Vice President and
Co-Head, TCS Financial Solutions
critical infrastructure, we have been
able to help our customers perform
credibly with their stakeholders.
The agility, resilience and
adaptability of our operating model
has been put to the test by Covid-19,
and we believe that we have emerged
stronger, with our capabilities more
proven than ever before. We would like
to thank our customers and partners
for the support and co-operation
extended to our teams during this
disruptive period.
TCS BaNCS supports mission-critical
applications throughout the financial
services industry, and we have
responded to Covid-19 with urgent
speed.
Our priority has been to safeguard
the health and well-being of our
employees while continuing to
support our customers’ mission-critical
activities globally without interruption.
On a practical level, our initial task
was to ensure that TCS BaNCS teams
could continue fully supporting clients
with their immediate needs and
ongoing projects. TCS BaNCS teams
have already delivered immediate
support throughout the banking and
financial services industry.
We implemented API-based
support for banks in the United
States participating in the Small
Business Administration (SBA)
Paycheck Protection Program and loan
moratoriums, enabling them to support
their communities with quick and
efficient service. We also did similar
quick work for enabling disbursements
to the needy in many countries,
including India, with our pioneering
"Financial Inclusion" solutions.
Our 24x7 support team worked with
several Market Infrastructures globally
to maintain service quality and uptime
through a prolonged period of market
upheaval, with volumes at 50 to 300
percent higher than previous peaks. By
ensuring smooth operations for such
The higher trading volumes and
volatility have also been a challenge
for brokerages, and TCS has helped
brokerage clients across the world to
mitigate risks from extreme market
volatility by quickly delivering changes
and reconfiguring risk parameters.
Also, the secure and user-friendly
digital capabilities of TCS BaNCS have
enabled retail brokers to work from
home for the first time ever, without
sacrificing security or capabilities.
Across the globe and spanning
many our banking, capital markets and
insurance solutions, we have delivered
multiple regulatory changes which
financial regulators and governments
have mandated as a consequence of
the current global pandemic to ease
the financial burden on stakeholders,
reduce risks for consumers, and enable
businesses to tide over the situation.
These have all been developed and
supported through to production by a
workforce operating from the safety of
their homes.
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