first point of contact. Now, with the
South Africa
Actions, Securities, and Banking.
implementation of the TCS BFSI
Platform powered by TCS BaNCS,
the first-contact fulfillment rate has
increased to over 80 percent for key
transactions.
The first phase of the implementation
also covered foundational data quality
Digital Core
initiatives to revalue legacy policies,
standardize reinsurance contracts,
Integration
and fully document IT and compliance
New York
practices. These initiatives will reduce
Innovation
Zurich
risk and improve operations throughout
the partnership.
In future phases of the deployment,
policyholders will benefit from further
digitization and enhanced services.
In addition, the agility and flexibility
APIs
Singapore
of TCS BaNCS will enable Scottish
Widows to quickly launch new business
London
e TCS BaNCS Global Securities Platform User Group - Europe
offers based on analytics driven by the
TCS BFSI Platform.
by Machine
First principles
te: Execution
September
5, 2019
and Agile Methodology
nue: Hotel
Kameha journey
Grand of Zurich,
Dufaux-Strasse 1, 8152 Glattpark Zurich, Switzerland
“A transformation
this
me
:30
:00
:15
:00
:30
:00
:45
:15
magnitude always demands innovative
execution,” said Rajatsubhra Pal,
Agenda
Global Head – Insurance, TCS Financial
Solutions. “To orchestrate the journey
Registration
streams,
we have
adopted core
Welcome
& Introduction
principles of our Machine First Delivery
Directional Update
Model (MFDM™) and embraced the
Agile
Methodology
to execution to
Technology
Update
with multiple stakeholders and delivery
ensure measurable and predictable
Coffee Break
progress toward completion of the
11th Annual
TCS BaNCS Customer Forum,
The Calyx at the
Royal Botanic Garden,
Sydney, Australia
l Capabilities - A Walkthrough
Global Securities Platform
Global Securities Platform Roadmap
29
TCS BaNCS Successes
transformation journey.”
25