Building a DIGITAL FIRST , CONSUMER FIRST Bank
4th December 2020
The next edition of the TCS BaNCS Dialogues for Banking will be held on December 4th at 8 AM CET / 1230 PM IST , and explore what goes into building a “ Digital First and Consumer First ” Bank . Moderated by Venkateshwaran Srinivasan , Head , TCS Financial Solutions , this virtual event will have leading innovators and stalwarts from the banking industry :
l Steve Weston , CEO , Volt Bank , Australia ;
l Gal Bar Dea , CEO , First Digital Bank ( in set up ), Israel ; and ,
l Sven Eggefalk , CEO , Länsförsäkringar Bank , Sweden , sharing their views about business models and the ecosystem in which they operate in , including the regulatory environment .
Some of the key questions that our panelists will touch upon will be :
What are the perspectives of a bank which is still in its formative stage and is planning for a 2021 launch ?
How does an established bank look at the landscape both in terms of customer expectations and ways of delivering on them ?
What does this mean to a newly established bank which has been in business for a while and has ambitions to scale its business ?
More Information : https :// lnkd . in / gF5ydhw
How can Insurers ASSESS , QUANTIFY , and RESOLVE COVID 19 Experiences ?
Watch the replay of the November 5 event : https :// www . tcs . com / tcsbancsdialogues-insurance
The pandemic has ushered in the era of the proactive policy holder , while also serving as a catalyst for speed and innovation . With increased claims , stricter regulatory scrutiny , the need for emergency services , disrupted agent networks , and higher incidents of cyber fraud , the industry is devising low touch ways to increase digitization and simplify end user experiences , while also tightening security processes and implementing a leaner and agile approach for faster release cycles .
Insurers will need to review business models , challenge legacy beliefs , and most importantly , strengthening trust across all customer interactions by providing confidence on coverage and benefits , clarifying policy contracts , and deploying advanced tools to manage and service claims .
Speakers :
l Vinay Kumar Jha , Chief Innovation and Digital Officer , M & G PLC
l Johnson Idesoh , Chief Information Officer , Old Mutual Limited
l Indranil Bandyopadhyay , Head of Information Technology , Nedbank Insurance
l Rajatsubra Pal , Head , Insurance , TCS Financial Solutions ( TCS BaNCS )
Moderator : Kiran Seshadri Chidambaram , Head , TCS Financial Solutions ( TCS BaNCS ), UK & I
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