capital markets
FAST FACTS
Established in 1966 , CTBC Bank has been building customers ’ wealth and Taiwan ’ s economy for decades . In that time , it has grown into an international force offering a comprehensive suite of financial services .
From issuing the first credit card in Taiwan to setting up the first customer service center of any bank in the country , we have led the way in the financial industry ’ s digital transformation , particularly by promoting the digitalization of business processes . As of the end of 2019 , the Bank ’ s consolidated assets totaled NT $ 4.23 trillion ( USD $ 150 billion ), the largest among all privately owned banks in Taiwan . It is also the best-performing bank in other indicators , such as profits , tier 1 capital , and client base .
The multi-entity architecture of TCS BaNCS is also essential for CTBC Bank ’ s plans for expansion , whether through existing branches in Vietnam , India , and Singapore , or through growth in Thailand and Greater China to cement the bank ’ s vision as “ Taiwan Champion , Asia Leader .”
The 16-month implementation involved the deployment of TCS BaNCS , spanning Corporate Actions , Reconciliation , Fund Accounting , End- User Reporting , and Digital solutions , and the success of the project was the result of effective decision-making and good communications between the TCS and CTBC Bank teams in India and Taiwan .
Following the TCS BaNCS go-live on 1 August 2020 , CTBC Bank immediately benefitted from improved automation for key processes , faster service for customizations , and an improved customer experience with better reporting and notifications . The result has been stronger competitiveness with international standards , excellence in operational efficiency , reduced operational risks , and a better ability to serve institutional customers .
The marketplace has taken notice , with CTBC Bank finding new leads and business opportunities among global custodian banks and insurance companies .
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