TCS BaNCS Customer Newsletter #33 | Page 30

capital markets

Tayyab Khan , Head of Custody Technology , Standard Chartered Bank appreciation of our specific market nuances and how we want to meet our evolving client needs ,” says Khan .
In addition , the strong partnership helped SC and TCS to react quickly to market volatility – and the disruption caused by a global pandemic . “ As much as we plan for deploying major changes across diverse markets with evolving client and market needs , some things are outside of our control ,” says Khan . “ Given the high degree of unexpected market volatility in 2020 , we have been nimble and agile in adjusting our plans .”
Despite these challenges , SC already has 70 percent of its markets operating on the integrated TCS BaNCS platform . The final few markets are to be completed by Q1 2021 . “ We would have liked to complete all migrations sooner , however we believe we are maintaining the right balance between responding to market changes and ensuring our clients continue to receive the best service ,” says Khan . “ Our most critical metric is to ensure that our clients are not adversely impacted . Ideally , there needs to be improvements experienced for our clients in terms of stability and scalability of our offering .”

“ Throughout the project , TCS demonstrated great partnership , industry experience and commitment to deliver an integrated platform for Standard

Chartered .”

30