banking
At the branch , employees can manage exceptions in much better and more efficient ways . “ Payments made through the branch represent the most difficult transactions that can ’ t be handled through online channels ,” says Neogi . “ TCS BaNCS for Payments has provided a very user-friendly system to the branch employees to manage those payments .”
For corporate customers , the extensive parameterization of the TCS BaNCS solution enables Emirates NBD to cater to their specific needs . Corporate entities often have specific needs for their business , and Emirates NBD prides itself on its ability to support those requests . Furthermore , the multi-currency , multientity , multi-language capabilities of TCS BaNCS has helped Emirates NBD to provide additional capabilities to support its businesses .
TCS BaNCS APIs have been essential in supporting digital innovation at Emirates NBD , which leads the marketplace as a digital innovator . The bank offers intuitive digital apps that deliver a wide range of fast and flexible capabilities , which are connected to real-time payments data through granular , real-time APIs .
From the start , the teams from Emirates NBD and TCS BaNCS developed a solid working relationship that operates as a true partnership .
“ The partnership has been excellent . We have been working as true partners in transformation . The implementation team was highly responsive during all project phases , and the product development teams have delivered excellence in solutions that meet our needs . The support has been simply commendable ,” says Neogi .
Emirates NBD ’ s TCS BaNCS-powered Enterprise Payments Hub is now being used for international payments in Singapore , India , United Arab Emirates , and the United Kingdom . In all the entities ( UAE & International ), the solution will also not only process international payments but also all types of domestic payments through the gateway provided by the respective Central Banks .
In addition , the solution will enable the bank to support SWIFT for Corporates and to adapt upcoming market innovations in real-time clearing such as GCC-RTGS ( KSA , UAE ), IPI , and Egypt – RTGS , while also enabling GPI certification for all its entities . l
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