Talking with your Doctor | Page 44

OFFICE POLICIES
Question Answer
What days / hours does the doctor see patients?
Are there times set aside for the doctor to take phone calls?
Does the doctor accept emailed questions? Is there a charge for this service?
Does the doctor ever make house calls?
How far in advance do I have to make appointments?
What’ s the process for urgent care?
How do I reach the doctor in an emergency?
Who takes care of patients after hours or when the doctor is away?
How do I access my medical records to keep track of diagnoses, test results, treatment plans, and medications?
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