Talk Business Magazine September 2014 | Page 93

PEOPLE Hierachies Do you know your place? L inear hierarchies, reflecting nature’s pecking order, seem the inevitable way to deliver management and run an organisation. However, more recent research shows that most socially-living animal species (herds, packs, and so forth), don’t have straight linear hierarchies, but complex social networks of one-to-one ‘dyadic’ relationships. Imagine a three dimensional cobweb, and you are nearer to the natural order of things - and nearer to the complexity that leaders are faced with managing. So, where does that leave us humans? Clearly, hierarchies offer an easy, apparently efficient way to organise management structures. Everyone knows their place and who they report to. Yet convenience and simplicity are not always the best indicators of effectiveness. Hierarchies can mitigate against innovation and progress in an organisation, with a series of ‘gatekeepers’ effectively stifling the messages being issued by top management and suppressing the ideas coming up from lower ranks. When meritocracy is swept to one side and promotion is based on ‘filling dead mens’ shoes’ with the next employee in line, standards of leadership, and consequently organisational performance, deteriorate. Researchers have also shown The traditional top-down hierarchies of business may be due for an overhaul, says Dr Deborah Benson, managing director of Leaders for Leadership that the longer and more tiered the hierarchy, the greater the propensity for corruption, at all levels. WHY LINEAR HIERARCHIES? It is claimed that the application of linear hierarchies grew dramatically after the two world wars, as people returned to business and continued the rigid military leadership structures. However, such structures are conceived for crisis situations, where leadership must be absolute, with no time for consultation and consensus. Perhaps, by always applying crisis leadership, we create a selffulfilling prophesy? Given the recent economic crisis, we have to question the efficacy of rigid hierarchies, reporting structures that stifle debate, challenges ‘from the ranks’, and the overarching authority of a sole leader. WHAT ARE THE ALTERNATIVES? There are alternatives. The much quoted international company, WL Gore & Associates (manufactures Hierarchies can mitigate against innovation and progress in an organisation of Gore-Tex and other technology-driven products) employs a practice of ‘lattice’ leadership based on selfgoverning project teams - and no hierarchies. It’s not a management methodology for all businesses, and certainly not one to adopt overnight, but think of the newest, highly successful companies, such as Facebook and Google. The younger generation has a different way of doing business, and today’s ‘bright young things’ will not bow to rigid hierarchies and wait twenty years for promotion. If companies want to really perform, or even survive, in this modern world, we need to challenge those old wartime structures and recognise that leadership is about being the best person for the job. We don’t all need to know our place in the pecking order. What we need is powerful fitfor-purpose project teams of motivated, capable individuals interacting positively, and staff who want to be led, not by a ‘guy above’ in the hierarchy but by the person with the right skills and attributes. Contact: www. leadersforleadership.co.uk talkbusinessmagazine.co.uk 93 PEOPLE_TB36_Doyouknowyourplace.ga.indd 93 29/08/2014 15:01