Talk Business Magazine September 2014 | Page 73

MARKETING 10 steps of Twitter TEN STEPS OF TWITTER Step 10: Keep your followers close and your rivals closer Each month, Joel Windels of Brandwatch helps us to improve our Twitter feed with handy tips and advice. This month, we’re looking at how working with rivals can be mutually beneficial T here are an increasing amount of Twitter accounts that have huge swathes of followers, despite not posting particularly engaging or unique content. They post interesting tweets, but their posts are by no means especially brilliant - their content could easily be reproduced by any internet-savvy tweeter. You will have probably seen some of these accounts whilst scrolling through Twitter. They find their way on to millions of news feeds due to the enormous amount of retweets, favourites, and followers that they inspire, giving them an almost constant presence on the trending and discovery pages. Here are a few examples of these types of accounts: @HistoricalPics - 1.4 million followers @Earth_Pics - 1.8 million followers @FootballFunnys - 1.1 million followers @RelatableQuote - 2.6 million followers @EarthPix - 1.34 million followers @HistoryInPics - 1.74 million followers These accounts are not brands, companies, famous or opinionated individuals. They are very broad fan groups, supplying content that can be understood and appreciated by the masses. How did these accounts become so popular? Simple by working with their rivals to promote their accounts. These accounts have agreed, probably informally, to share retweets amongst themselves. They will each retweet three of their competitors’ tweets in a row, in return for three retweets of their own content. It’s the fairly basic idea of a retweet for a retweet, but on a much greater, more effective scale. The accounts gain at least double the reach and engagement than they could manage by themselves. They will regularly swap retweets with one another, allowing them to access millions of new users without any direct financial cost. More significantly, they don’t lose many followers from doing this. Followers don’t react badly to new content being shared on their feed, and many end up interacting with these new accounts. Moreover, these accounts SECTION SPONSOR MARKETING_TB36_10stepstwitter.ga.indd 73 communicate via direct messaging or by email, meaning their followers will never see a request for a retweet publically, as, for many eagle-eyed tweeters, this could appear desperate to both current and potential followers. Doubling or tripling reach in social media is becoming increasingly difficult, with more accounts vying for attention than ever before. So, as illogical as it may seem to stay connected with rivals and competitors, or even have contact with them, the importance of using them could be a potential gold mine for your brand on Twitter. Of course we’re not suggesting Coca Cola and Pepsi should start acting chummy on social media. But if your brand forged relationships with similar accounts in your market, you could reap benefits far greater than many paid or time-intensive campaigns. This truly emphasises the importance of keeping your rivals close on Twitter, because it’s their influence that can be your greatest asset. We’re not suggesting Coca Cola and Pepsi should start acting chummy, but forging relationships with similar Twitter accounts could reap benefits greater than many paid campaigns Contact: www.brandwatch.com talkbusinessmagazine.co.uk 73 29/08/2014 12:37