Talk Business Magazine September 2014 | Page 137

ADVICE Keys to the digital kingdom Caught in the supplier’s web Getting a professional to produce a slick website for your company is always a smart move, but do you know who owns the rights to your online venture? Aaron Martin and Dan Norris-Jones, directors at Collective London and Priocept respectively, investigate I n an age where digital is becoming an increasingly important part of the business model, a company’s online presence can be business-critical even for those that wouldn’t be described as digital businesses. But are you confident you own your online presence? Could you change supplier tomorrow with little consequence? Or are you at risk of being held to ransom by your digital supplier? Here are five points to bear in mind when selecting, working with, and managing your digital suppliers, all designed to ensure you can develop your digital presence to your own agenda, and not your supplier’s. OWNERSHIP While it makes sense that you should own everything you pay for, in the world of digital it’s rarely straightforward. Unless you have specifically agreed ownership terms, your supplier may try to retain full ownership of everything you have paid them to build. Make sure that everything that you pay to be created is contractually owned by you. And make sure you have practical ownership as well as legal ownership, by having unrestricted access to your assets. And make it clear that any of their own software products are banned from the list. CONTROL EDUCATE YOURSELF If yo W"F