SYSCO Good Stories 2017 SYSCO Magasinet 2017_engelsk_versjon_3korr

The winning team of Norsk Tipping. From left: Runar Vestrheim, Ommund Øvrelid, Ole-Petter Berg and Frode Utvik (SYSCO), Audun Hoff & Egil Andresen (Oracle). Provides full recovery for Norsk Tipping Although a lottery in itself is an activity that is characterized by chance and uncertainty, there is no margin for either uncer- tainty or downtime when Norsk Tipping selects a supplier of its computer systems. It was therefore a great acknowledgment, as SYSCO recently won the contract to deliver IT solutions for the company’s tipping system. 22 SYSCO – Good stories! 2017 SYSCO’s senior consultant, Ommund Øverlid, has been the project manager for Norsk Tipping’s offer and also responsible for the technical part of the specifications. He says that Norsk Tipping’s business posed huge demands on current IT solu- tions, and this required a lot of efforts from both SYSCO and Oracle. – Taking care of the services provided by Norsk Tipping, involves the responsibility for huge amounts of transactions, which in addition are usually concentrated over a short period of time on Wednesdays and Saturdays, explains Øverlid. Even small delays, or periods of down- time, will cause major income losses for those involved, he explains. The require- ments of Norsk Tipping are well known in the Norwegian IT environment, and the assignment was won in tough competi- tion with other companies. – This is therefore a great acknowledg- ment for us, our professional compe- tence and those who have worked on this project, says Øverlid. The requirements to be met were aimed at both bandwidth, performance, scala- bility and flexibility. In order to meet the requirements, SYSCO had to thor- oughly analyze the needs and opportuni- ties. The conclusion was a combination of on premise and cloud-based services, or a so-called ”mist”, explains Øverlid. In good Norwegian, there is a reference to ”fog”, indicating that the data being handled is closer to the ”ground” than a normal cloud solution. While some of the data for capacity rea- sons need to be handled in cloud based solutions, others were dependent on short response time and therefore had to be handled locally. Previously, it was not possible to implement a cloud service that could meet the demands of Norsk Tipping, but Oracle came up with a solution that proved to be right for Norsk Tipping. The solutions SYSCO has delivered have 150 TB flash, over 350 TB of disk capacity and an SQL bandwidth (number of que- ries) of 96 GB/s! Overall, this capacity contributes to using the capacity from the cloud services and deliver the results to the local data center. – It means to process the data in the cloud, but use it in their own data center, explains Øverlid. This is called the Max- imum Availability Architecture (MMA), and in practice it runs on replication be- tween data centers. In this way, the requirements for data protection, extreme bandwidth / per- formance, scalability and flexibility are all met. At the same time, the solution provides close proximity to the local application data of the Norsk Tipping commissioners. If anyone suspects that SYSCO employees now get better chances in the lottery than before, Ommund Øverlid can reassure that extremely stringent safety require- ments have been met both at the sup- plier side and at Norsk Tipping. Once all data is delivered for drawing, the systems are blocked for further updating and the actual draw is then made in Denmark. – In fact, the systems are so secure that even employees in Norsk Tipping are allo- wed to participate in the lotteries on ordi- nary terms, Ommund Øverlid reassures. SYSCO – Good stories! 2017 23

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