SYNERGIZERS Aug 2013 | Page 9

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Hotels & Property Services

Integrating the Internet’s "clicks" with the "bricks" of traditional business isn’t easy, especially for hotels, timeshare and vacation rentals and relocation services.

These businesses provide lodging and comfort, but increasingly must juggle the tough challenges of managing customer relationships, product distribution, and geographical expansion.

For real estate companies, staying competitive following the recent subprime mortgage crisis is a challenge unlike anything most companies have ever experienced. To help our clients not just survive, but thrive, in this uncertainty, we provide both business insight and detailed technology planning. As a result, we deliver cost-effective solutions with quick ROI, even when IT budgets are reduced.

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Restaurants & Food Services

We know that the complexities of labor management, new channels, pricing and procurement are challenging quick-service restaurants today.

Among casual dining’s top challenges are menu management and waste management. And nearly all leaders in food services tell us they are exploring enhanced customer analytics, online ordering, and SMS-text ordering.

To design applications that address these issues, we draw on our wealth of industry experience. Because every restaurant format has nuances that are reflected in its applications, careful understanding of each segment helps us align your organization’s requirements to the design, development and rollout of solutions that advance your business objectives.

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Travel Intermediaries

Travel is about being on the move, and nowhere is that more evident than in the fast-paced travel intermediaries field.

As industry growth has skyrocketed, management often finds itself grappling with the twin challenges of rapidly-changing technology and a constantly evolving marketplace. We know these challenges firsthand.

That’s because our breadth of experience gives us a view of your industry that no other services provider can match. Teams of more than 1,800 consultants have years of experience with the leading Global Distribution Systems (GDS) platforms, Web services and supplier systems for airlines, hotels and car rental companies, among others.

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Travel Providers

Distinguish your service offerings, and create lasting customer loyalty.

Few industries are as pressure-packed, with markets cluttered and competition intense. But our global expertise helps you uncover new efficiencies and create a top-notch IT value chain that can increase your competitiveness and market differentiation.

We are the only Tier 1 service provider to cover the entire travel and hospitality industry, from airlines to car rentals to cruise operators. What’s more, our client relationships generally span many years.

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