SYHealth HIPAA Notice of Privacy Practices ENG June 2020 | Page 4

2. The information would be shared with your insurance company for payment purposes;
3. You pay the entire amount due for the health care item or service out of your own pocket
or someone else pays the entire amount for you.
• Right to be notified following a breach of your unsecured PHI.
• Right to Request Confidential Communications: You have the right to request that
we communicate with you about your Health Information in a certain way or at a certain
location. For example, you may ask that we contact you only at home or only by mail.
To request confidential medical communications, you must make your request in writing to the
Medical Records Department, SYHealth,1601 Precision Park Lane, San Diego, CA 92173. We
will accommodate all reasonable requests. Your request must specify how or where you wish
to be contacted. If we say no to your request, we will explain why and what your rights are in
writing within 60 days.
Note: You do not have the right to access the following:
• Psychotherapy notes. These are comprised of notes recorded in any medium by a mental
health professional documenting or analyzing conversations during a private counseling
session or a group, joint, or family counseling session and are separate from the rest of
your medical record.
• Information compiled in reasonable anticipation of or for use in civil, criminal, or administrative
actions or proceedings.
• Information was obtained from someone other than a healthcare provider under a promise
of confidentiality and the access requested would be reasonably likely to reveal the source
of the information.
HOW SYHEALTH MAY USE YOUR HEALTH INFORMATION
As a general rule, you must give written permission before SYHealth can use or release your
health information. There are certain situations where SYHealth is not required to obtain your
permission. This section explains those situations where SYHealth may use or disclose your
health information without your permission.
Except with respect to Highly Confidential Information (described below), SYHealth is permitted
to use your health information for the following purposes:
• Treatment. We use and disclose your health information to provide you with medical
treatment or services. This includes uses and disclosures to:
‣treat your illness or injury, including disclosures to other doctors, practitioners, nurses,
technicians or medical personnel involved in your treatment, or
‣contact you to provide appointment reminders. For example, appointment reminders
contribute to the ongoing treatment of an individual; so we may send “Automatic
Appointment Reminders” to your home number and/or to a wireless number via a
SMS text message without your authorization. However, you may opt-out at any time
from receiving appointment reminders via a SMS text message.
‣give you information about treatment options or other health related benefits and
services that may interest you. For example: A physician, nurse or other member of your
healthcare team will record information in your record to diagnose your condition and
determine the best course of treatment for you. We will provide your current physician,
3 SYHealth | HIPAA - NPP