funeralcare
The Co-op Difference
We’re one of the world’s largest consumer co-operatives, owned by our members.
Our purpose is to ‘Champion a better way of doing business for you and your
communities’. We seek to set high ethical and sustainability standards across our
products, services and operations.
Doing Right by You
We are the
UK’s leading
Funeral Director,
conducting around
100,000 funerals
every year and
providing funeral
plans for more
than 50,000
clients.
With over 80 years
of experience in
funeral planning
and more than
1,000 funeral
homes across
the UK, we’re in
the heart of local
communities.
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At Co-op Funeralcare this means we are fully
supportive of the Treasury who are seeking
to regulate the provision of pre-paid funeral
plans, calling for all plan providers to meet
a set of minimum standards, including:
transparency on commission and investment,
a ban on misleading customers and a ban on
bad sales practices.
Co-op has already been recognised by the
Fairer Finance report for a number of initiatives
including, removing staff sales incentives on
plans, for publishing details of the health of
funeral plan funds and offering enhanced cover
and financial protection for customers. We are
well placed to accommodate any reforms that
may be made to regulate this market.