SWEAT RX Magazine Jul/Aug 2013 issue | Page 144

supporting the community They Got What You WOD WODSuperStore.com Great customer experiences and great products were the problems that Bridgett Chandley, founder of WODSuperStore. com, was looking to solve after a Christmas shopping experience. “I could not find a place that offered everything I wanted, and after I purchased from a few different stores, I had to deal with a return and the experience was not pleasant,” recalls Chandley when asked about the birth of WODSuperStore.com. “I felt if we could bring all the brands under one roof that served the CrossFit market, we could create a better experience, lower the customers’ overall cost of shipping, and give all the new starting brands access to passionate exercisers.” There wasn’t a company at the time that had such focus, so WODSuperStore.com was born! WODSuperStore.com is just what the name says—a huge in-stock selection of the best brands in the industry. Many new, but also some well-established brands, were moving into the market. The “super” isn’t just reserved for product selection; alignment with customer experience is what makes WODSuperStore.com truly different. Happy customers will make a successful business, and WODSuperStore.com has built processes to support that. A few ways that those elements come together: 1. WODSuperStore.com has a huge in-stock selection of products. They do not drop ship their products; they stock and ship out of their warehouse so they can offer an excellent customer experience. 2) They strive to ensure that every customer leaves happy. Though issues will arise, they do what it takes to make it right. 3) Because their products are stocked in the warehouse, they ship orders on the same day (before 2pm) and their products arrive quickly. 4. Low flat-rate of $4.99 for domestic shipments allows customers to save their hard-earned money on shipping costs and spend more on products. Supporting the community is a key focus of WODSuperStore.com, not only through their on-line store but also by working with athletes, events, brands, and boxes. The company has developed programs that add value to all and make a positive impact on all corners of the community. This industry is full of passionate, positive, and exciting people, which makes for an exciting future in fitness. WODSuperStore. com is fortunate to be a part of it. Remember, “If you WOD it, we GOT it” at WODSuperStore.com [ www.wodsuperstore.com 1.855.963.7873 facebook://WodSuperStore @WodSuperStore ] july/august 2013 29 W W W. S W E AT R X M A G . C O M 40.Profile_WODSuperstore_SRX_JulyAug13.indd 29 7/10/13 10:34 PM