SW APRIL 2022 PRINT web | Page 58

PRODUCTS & PROCESSES

Save costs and time with the AGTOS Service App

The AGTOS Service App enables quick support in case of service .
AGTOS now shows that service for blasting systems is cheap and fast .
This is made possible by the new service app . It can be downloaded free of charge from the Apple App Store and the Google Play Store . Mostly smartphones or tablets are used as end devices , the application also works with AR glasses .
Finding an appointment is easy , as there is always an AGTOS service technician on the premises . A session ID number is generated with just a few clicks . This is transmitted to the AGTOS employee by telephone . Afterwards , the AGTOS employee sees the situation on site and can support all activities on the machine in real time . During the session , photos and drawings as well as videos can be exchanged in real time . Simultaneous translation into many languages is also possible on request . Many customers use the AGTOS Service App to accompany them during maintenance , repairs , machine relocations , etc .
Since travel times are eliminated , the AGTOS expert is available faster and more cost-effectively . It is also possible to use the AGTOS Service App for minor questions . There are no travel costs and times . The use of the app is automatically documented . This means that the contents of the session are also available later . This increases traceability and simplifies auditing .
Details about the app can be found on the AGTOS website https :// www . agtos . de / service / service-app . There you will find a video explaining the benefits and a flyer to download .
Telephone : 0049-2572-96026-200 Email : info @ agtos . de Visit : https :// www . agtos . com /
The AGTOS Service App provides fast and cost-effective support in the event of service on blasting systems .
The AGTOS Service App enables quick support for blasting systems in case of service .
56 APRIL 2022 read online : www . surfaceworld . com