What kind of outfits should I wear ?
We lend you a helmet on your request . Helmet use for bike riders is NOT mandatory in Japan . However , we recommend it for your safety . Please wear comfortable outfit good for exercise . Our bikes don ' t have a basket . Please bring a backpack , a messenger bag or alike .
What should we do with our lunch ?
We do not provide lunch in our tours since everyone has different taste for food and we wanted to make our tour price lower . We stop by a shop where you can pick up your lunch before lunch break or drop by a local restaurant . We will give you some recommendation of food since we want you to experience something new ! If you want to bring something with you , please bring something you don ' t need to microwave .
How do I pay ?
Please choose half or full payment for a deposit . We will send you a PayPal invoice . Please pay that by your credit card . If you choose half payment , please pay the rest by cash at the beginning of the tour . We won ' t be able to process credit card on the day of the tour .
What if I want to cancel the tour ?
If you cancel your tour by 3 days before the tour , you won ' t be charged anything . Example : Your booking : April 10th No Charge cancel : by April 7th Cancellation within three days will be charged 50 % of the tour fair . Cancellation on the day of the tour or no-show will be charged 100 % of the tour fair . Please contact us as soon as possible when you decide to change your plan .
Do you cancel tours on rainy days ?
We may have to cancel our tours depending on weather forecast . In the case of cancellation , we will conduct the rainy day tour instead . We try to stick to the cycling itinerary as much as possible but it also includes some alternative spots and we will use public transportation . You will be automatically entitled for this rainy day tour in the case of cancellation . The meeting place and time is the same . However , if you wish to cancel your tour ( in this case , we will refund you 100 % of the tour fair ) or to reschedule it , we can do so . Please choose options for rainy day tours on making reservation . Please note that the rainy day tours also maybe cancelled because of really bad weather such as Typhoon and snow . Sorry ... When we cancel , we will send you an email and also tweet at Twitter . If you think you won ' t have any Internet access , please let us know .