Surface World February 2019 SW_Feb_2019_LR | Page 18

INDUSTRY NEWS Indestructible Paint staff’s commitment central to flood damage refurbishment “A remarkable demonstration of the dedication and determination of our entire workforce and I am grateful to them all.” “Everybody has pulled together to address the major clean-up operation that was required and did so without any negative effect on our services and commitments to customers,” continues Brian Norton. Brian Norton, Managing Director of Birmingham-based Indestructible Paint Ltd., is clear about his view of his staff’s ability to overcome the sort of difficulty which, he believes, would have seen many companies struggle to survive. The company suffered extensive flooding in the early summer of 2018 – he understands that a month’s rain fell in just two hours – which had an impact on every corner of the 60,000 sq. ft. of the company’s site, where specialist performance paints and coatings are manufactured for customers worldwide. LIVE 2020 16 “Raw material storage, machinery and equipment, and office facilities were all affected when the deluge proved too much for the nearby River Cole,” he explains. “Because we could immediately call all hands to the metaphorical pump, we were able to lift supplies and equipment to a higher position quickly while also relocating essential office systems to a part of the site that was less affected.” He adds that the fact that this had no impact on the company’s supply and sales operations is truly remarkable and says he is proud of the input and support from all concerned. The end of 2018 saw Indestructible Paint announce completion of the repair and refurbishment programme and the company was delighted to welcome local MP Roger Godsiff to the site to mark the occasion. “We are now taking positive steps to minimise this type of risk in the future, not only by designing our refurbished premises accordingly – for example, via the location of storage and the elevation of electrical supply and other services – but have also joined the National Flood Forum and a number of other bodies to address the issue locally,” adds Brian Norton. “Perhaps most noteworthy of all is the fact that despite the problems, not only were we able to retain our obligations to our customers, we also achieved increased business towards the end of 2018 – most notably from China and Japan. It’s a flood – of new orders – that we are very happy to handle,” concludes Brian Norton. Telephone: [phone] Email: [email protected] Visit: www.indestructible.co.uk Surface World Live 2020 will be returning to Hall 11 at the NEC in Birmingham. The next show will be held on the 18th & 19th March 2020. - we have everything covered FEBRUARY 2019 If you are interested in booking a stand then call Nigel Bean on 01442 826826 or send him an email at [email protected] read online: www.surfaceworld.com