DEPARTURE LOUNGE // AUTUMN 2017
© MANN / ADOBESTOCK
these schemes . Notwithstanding , I believe loyalty schemes will still retain their value in 2017 through added value options , such as access to lounges and additional baggage allowances .” Other changes you can expect to
see in the airline industry include : improved safety and security standards throughout Africa ; moderate expansion of South Africa ’ s air transport market ; and further attempts to align with the global market when it comes to climate change measures .
6
Conferences as experiences Mandy Jordaan , commercial and business solutions manager at Sure Travel , suggests that when it comes to conferences or meetings , business travellers are now looking for an experience . Delegates – no longer content to be just delegates – have become participants . “ Corporates are combining the expertise of marketing agencies and traditional event organisers to manage ‘ out-of-the-box ’ themed events from invite to the end of the event ,” explains
WHEN IT COMES TO CONFERENCES OR MEETINGS , BUSINESS TRAVELLERS ARE NOW LOOKING FOR
AN EXPERIENCE
Jordaan . “ Older venues are going to need to think differently and try new things . They are going to have to up their game if they want to stay ahead . The traditional buffet , for example , with its long queues is a definite no-no , whereas food stations have become hugely popular .” In line with other technological advances , corporates will also be looking for ways to better manage their conferences through mobile apps , offline conference apps and collaboration platforms , adds Jordaan .