Suquamish Tribe 2024 Benefit Guide | Page 29

YOUR BENEFITS CONTACTS

SUQUAMISH TRIBE BENEFITS WEBSITE
Contains plan descriptions , SBC ’ s , forms , and links to provider directories , drug lists , helpful tools and other valuable online resources . https :// c2mb . ajg . com / suquamishtribe / home /
GALLAGHER BENEFIT ADVOCATES
If you do not receive satisfactory service from your insurance companies , a Benefit Advocate ( a service provided by Gallagher ), is available to help with issues pertaining to your benefits .
� Help with understanding what is or what isn ’ t covered
� Guidance on claims issues
� Help with appeals process
� Assistance resolving billing errors
You can reach a Benefit Advocate at : bac . suquamishtribe @ ajg . com or by phone : ( 425 ) 201-8807 , Toll free : 800.542.3737 8:00 a . m . - 6:00 p . m . PT Monday - Friday
Please do not include any confidential or sensitive information , such as Social Security numbers or health information , via email . Once you are connected to a Benefit Advocate , more sensitive information can be shared .
Benefit Administrator
Group Number
Medical HMA 020582
Contact Information
Customer Service
Website
888.450.4491 www . accesshma . com
Prescriptions
Optum Rx
02600014
Telehealth
MDLive
N / A
Dental
Ameritas
301719
Vision
Ameritas / VSP
301719
Customer Service
Customer Service
Customer Service
Customer Service
877.559.2955
www . optumrx . com
877.596.0967
www . mdlive . com / hma
800.487.5553
www . Ameritas . com
800.877.7195
www . vsp . com
Life / AD & D , Vol STD , LTD
Hartford 886624
Customer Service
800.523.2233 www . TheHartford . com
EAP Hartford N / A
Flexible Spending Accounts
Sound Benefit Administration
N / A
Customer Service
Customer Service
800.964.3577 www . TheHartford . com
360.779.7047 www . SoundAdmin . com
Prepared by Gallagher for the Employees of The Suquamish Tribe 28