Care Navigators can help you to :
Care Navigator
Knowing where to go for care can be overwhelming and confusing . Your Care Navigator can help .
Your Plan includes access to our expert team of Care Navigators , who are trained in claims , benefits , care coordination , and navigating the healthcare landscape . Care Navigators will show you where and how to make the most of your benefits , coordinate your care with internal teams and providers , and serve as your partner throughout your health journey .
Care Navigators can help you to :
Understand your plan benefits .
Prepare for and recover from surgeries .
Connect to community resources .
Find in-network and highvalue care so you pay less .
Answer questions about your Explanation of Benefits ( EOBs ) or complex bills .
Know when to go to the ER vs . urgent care .
Fill prescriptions if there ’ s an issue with your pharmacy benefits .
Working with our Care Navigator is completely confidential and is included as part of your health plan .
Get started by contacting your Care Navigator today by phone at 1-877-462-1444 or by email at mycarenav @ accesstpa . com
Hours of operation : 7am – 4:30pm PT
PCNMFH-06152023