Support Office Learning Specsavers-Guide-to-your-training-v2.3 | Page 3

Contents
Specsavers — a great place to work 5
Purpose of this guide 6
Supporting your team to learn for themselves 7
New starter’s Induction journey 9
Induction 10
The Academy 11
The way we learn 13
The way we work 14
Focus on the customer 15
Support the partnership 16
Act as one team 17
Make it happen 18
Understand our business 19
Leading and Managing @Specsavers 20
The Academy — A snapshot of the development on offer 22
Impact — Development for the newly appointed Line Manager 30
Making the most of the Academy 32
iLearn 33

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