Bonningtons Plastics
Customer satisfaction
The production of these items has had to depend on a sturdy supply chain , and , given the turbulence of the last two years , Bonningtons Plastics has done well to adapt to the best of its ability , even with the company ’ s China office , which looks after its overall network . “ We import most of our ranges from China . As you know freight prices went up to $ 15,000 at one point , this has since come down in the last few months to $ 1300 . We had many delays due to docked ships as a result of insufficient import orders , and sadly this is still the case . Ships are now avoiding UK ports due to strikes and staffing issues . As far as I ’ m aware , it has taken eight weeks to get a container from China to our back door instead of the usual five weeks , which you can imagine costs us an extra penny .”
Despite these challenges , Sergio shares that the business works closely with all its vendors to make sure it can offer customers the best prices . “ This could mean changing packs or sizes . The other obstacles are freight prices , the delay on stock arriving on time , as well as the ban on single-use plastics . However , we have pivoted really well .
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