Data-driven efficiencies
“ Our next exciting feature of Ligentix will be a predictive analysis tool , which will further enhance our customer experience and assist clients with making effective supply chain decisions ,” Lee explains . “ In addition to Ligentix , we also launched our Customer Hub in 2021 , which is a customer service platform that collects all relevant correspondence and data , giving clients a 360-degree view of their supply chain .
“ The wealth of data we capture through both Ligentix and our Customer Hub powers our advanced Business Intelligence ( BI ) suite , which produces exceptional analytics to drive supply chain efficiencies ,” she continues . “ We are then able to use this data to suggest improvements that enhance our customers supply chains and ultimately save costs .”
We have recently partnered with Pledge , the leading supply chain emissions management software , to help our customers reduce their environmental footprint
Ligentia has recently invested in additional technology , but with an emphasis on sustainability . Lee elaborates : “ To prevent the worst impacts of climate change , action needs to be taken by all companies across the globe , and Ligentia is no exception . We have recently partnered with Pledge , the leading supply chain emissions management software , to help our customers reduce their environmental footprint .
“ This partnership with Pledge will enable us to provide customers with real-time visibility of their carbon emissions , helping them to measure , manage , and take action on reducing them ,” she adds . “ As consumers become more socially conscious and support sustainable brands , we believe that carbon emissions data will become a vital and valuable aspect for any business designing carbon reduction strategies .”
Additionally , Ligentia ’ s technologydriven insights were highlighted during the COVID-19 pandemic , as the business supported the UK , Australian , and Canadian Governments to minimize gaps in the vital supplies of Personal Protective Equipment ( PPE ) and medical supplies . “ We very quickly established a rapid response team in the UK , China , and Australia as soon as the pandemic hit ,” Lee recalls . “ The team operated 24 hours a day , seven days a week and chartered over 350 aircraft to transport thousands of essential items .
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